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LIMITED
WARRANTY
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PROMAX Tool
Company warrants each new product manufactured and sold by PROMAX
or one of our authorized dealers against defects in workmanship
and/or materials. Our obligation is limited to the repair or replacement
of defective products. At our discretion, we may refund the purchase
price of a defective product. This warranty does not cover products
that are damaged as a result of negligence or misuse including improper
operating conditions and machine set up or any items that have been
repaired or altered. This warranty excludes all other warranties,
expressed or implied, including any implied warranties of merchant
ability or fitness for a particular purpose. In no event will PROMAX
be liable for any incidental, special or consequential damages of
any nature.
RETURN
POLICY
Returned products
must be accompanied by a PROMAX Tool Company authorized Returned
Goods Authorization number (RGA). Warranty claims should be made
through the distributor from whom the product was purchased. Distributors
may call PROMAX at (916) 638-0501 to receive an RGA number. Returned
goods may be subject to a restocking fee. Special, modified, non-catalog
or altered tools are not acceptable for return.
TEST
TOOL POLICY
Take the PROMAX
Challenge: Throw it on the spindle and prove it to yourself. Higher
production rates and longer tool life are your goals and ours.
PROMAX Tool Company will authorize a test tool credit only when
the proper procedures of the existing GUARANTEED TEST TOOL ORDER
(GTO) are followed. For details on this program, please call our
TECH LINE at 1-800-878-0502.
SAFETY
PRECAUTIONS
Carbide cutting
tools can break or shatter under improper or severe use. Always
wear the proper personal protective equipment when performing metal
cutting operations.
Carbide cutting
tools have sharp edges. Use caution while handling cutting tools
to avoid injury.
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